Work Experience
Professional journey in IT systems administration, technical support, and infrastructure management.
At Telesupport, I grew from Senior Systems Administrator into a role overseeing the company's network and IT systems. I manage devices and equipment, handle website updates, and design and implement new systems to improve efficiency. I also lead the IT team, collaborate with departments to resolve technical challenges, and ensure secure, reliable, and scalable operations.
- Leading IT infrastructure management and system administration
- Overseeing network and server operations
- Designing and implementing business applications
- Coordinating system migrations and automating processes
- Procuring equipment and managing company websites
- Providing technical leadership for stable, secure IT environments
Serving as an online growth specialist, helping companies establish and enhance their online presence through comprehensive IT support.
- Website development, editing, and optimization
- Managing MS365 environments and automations
- Configuring and setting up end devices
- Optimizing network performance
- Delivering tailored technical solutions for clients
Delivering IT support to employees and students, resolving technical issues, managing email systems, optimizing networks, and ensuring seamless technology operations across the institution.
- Resolving Level 1 IT problems for 500+ staff and students
- Configuring and managing email systems
- Setting up and optimizing campus-wide networks
- Ensuring smooth and productive technology experience for all users
Delivering a comprehensive suite of IT services to clients, including advanced network optimization, troubleshooting network cabling issues, and ensuring robust and efficient network infrastructure.
- Advanced network optimization and troubleshooting
- Network cabling installation and issue resolution
- Applying industry best practices for network performance and security
During my internship at the Central Bank of Suriname, I was entrusted with addressing Level 1 IT issues and providing assistance to users regarding computer systems, internet connectivity, email services, and internal software applications. I also participated in Global Money Week 2019, collaborating with the bank to visit two schools and educate students about the institution's functions.
Orchestrated the deployment of a CRM system tailored to NATIN ICT's needs, following prescribed guidelines for selection, implementation, configuration, and testing. Spearheaded seamless integration and customization, then conducted thorough testing to optimize functionality aligned with NATIN-MBO's operational objectives.